Your voice is important to the city of Austin. Austin 3-1-1 gives you the chance to speak up about things that need improvement in your community. You can even track the progress of your request.
Download the Austin 3-1-1 App
Submit requests on the go by downloading the Austin 311 app on Google Play or the App Store.
Contact Austin 3-1-1
To reach Austin 3-1-1, you can dial 3-1-1 or 512-974-2000. You can also email austin311@austintexas.gov or download the Austin 3-1-1 mobile app. Stay connected by following Austin 3-1-1 on Facebook, Twitter and Instagram.
Examples of 3-1-1 reports:
- Potholes
- Graffiti
- Loose pets
- Noise complaints
- Broken traffic lights
- Bicycle issues
- Water waste
- Environmental complaints
Service Request Form
Submit a service request online using this form.